Opening Onsite Coordinator for Brussels, Belgium

Description:
This is a potentially long term contractor assignment. Please note additionally that this function does not require a highly technically skilled candidate although candidates will ideally have strong experience with the administration elements of time tracking systems.
Responsibilities:
Project/Department Description and responsibilities
· The Global Web Solutions (GWS) team is responsible for the development and maintenance of 2 main platforms: E-Health and Healthy Solutions. These platforms host around 200 websites all of which have been developed for internal customers

Environment Development Tool(s) and Platform(s)
· Clearquest (time tracking tool)
· Timelog (time tracking tool)
Primary Tasks and responsibilities
Quarterly:
· Verify all hours logged in clearquest (request tracking tool) are logged in timelog (time tracking tool) to ensure they get billed back to the appropriate company.
· Review timelog hours to ensure they are billed against correct projects and question time not billed to a project.
· Manage the invoicing of the OpCo's, tracking against the $5,000 minimum limit.
· Ensure hosting charges and fixed prices charges (outside of timelog) are correct.
Ongoing:
· Clearquest / Timelog Management - Add and delete new project codes and drop down values as needed.
· Onsite contact / escalation point for financial questions from business partners.
· Clearquest Review:
- Ensure SLA's are being met in terms of getting a SOW back to Opco.
- Compare estimated (SOW) hours for work vs actual hours to verify we are not taking a loss or overcharging.
· Implement process improvements in the invoicing process and work together with Timelog to implement changes.
· Process all invoices related to development and all marketing related activities when needed.

Technical Skills:
Technical profile requirements
· Process Focus
· Vendor Management
· Financial Management

Personal Skills:
· Some flexibility in working hours is required (occasional over-time or weekend/holiday work) · Strong tracking, coordination and project planning skills · Ability to identify and implement process and/or application improvements · Strong analytical and problem-solving skills · Must be able to work on multiple simultaneous tasks with limited supervision · Quick learner, motivated self-starter · Excellent customer service, interpersonal, communication and team collaboration skills · Able to follow change management procedures and internal guidelines

Languages:
Dutch, English
We recommend the active job seekers to send their CV to amruth.p@satvikinc.com
Regards,
Amruth